Shipping policy
Free Shipping
We/re excited to offer FREE shipping on all order over $50! Simply shop your favorite products, and if your order total exceeds $50, you'll automatically qualify for free shipping at checkout. This offer is only valid for Continental US + Hawaii + Alaska customers
Pre-Orders
Pre-orders are processed as soon as the items become available. While we aim to ship as quickly as possible, please allow additional time for items that are in pre-order status. You will not be charged for your pre-order until the items are ready for shipment. We expect all pre-orders to begin shipping within a few days, but please note that it may take up to 7 days for items to be ready for dispatch. Once your pre-order items are ready, we will ship them promptly and provide tracking information for your order.
Shipping Rates
For orders under $50, a standard shipping fee will be applied at checkout based on your location and the weight of your items. This offer is only valid for Continental US + Hawaii + Alaska customers
Order processing time
All orders are processed within 1-3 business days. Once your order is shipped, you'll receive a notification with tracking information.
Deliver time
After shipping, please allow 5-8 business days for delivery within the continental United States + Hawaii + Alaska and 12-24 business days for international deliveries. Delivery times may vary based on your location.
International Shipping
We offer international shipping; however, please note that all sales are final. We do not offer refunds or replacements for lost, delayed, or damaged packages once they have been shipped. Any additional duties, taxes, or customs fees are the responsibility of the buyer. Please check your country’s import regulations before placing an order.
Customs, Duties, and Taxes
Import duties, taxes, and chargers are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before placing your order. We cannot control or predict any customs delays that may occur.
Lost or Delayed Packages
While we strive to ensure that all orders reach their destination promptly, we are not responsible for delays or losses due to customs clearance or carrier errors. If your package is significantly delayed, please contact us immediately at support@pawpularprints.com and we will do our best to assist you. Please refer to our Refund Policy if you have any further questions.
Contact Us
If you have any questions about your order or our shipping policy, feel free to reach out to us at support@pawpularprints.com.
Thank you for shopping with us! Stay Pawsitive.